Benchmarking

We facilitate industry benchmarking both on the supply chain as well as on the sales & marketing side.

Our benchmarks are conducted in a very strict manner to ensure that there are no anti-trust issues. Confidentiality of results is strictly maintained.

  • Benchmarking - Supply Chain

Let us help you benchmark your supply chain and evaluate where you stand compared to OEM industry peers and the aftermarket. Assess the most relevant aspects of your logistics set up such as network set-up, order terms & conditions, fill rates, inventory levels, warehouse productivity, error rates, supplier management, transportation, supply chain costs.
 

  • Benchmarking - Sales & Marketing

Let us help you benchmark your sales & marketing performance and evaluate where you stand compared to OEM industry peers and the aftermarket. Aspects that we can benchmark include sales per UIO, service retention, CSI, fixed-right-first time, dealer satisfaction, dealer capacity, dealer efficiency, service contracts offered, extended warranties, etc.