Aftersales Market Profile (Market Profile, Switzerland, 2024) Buy

Aurelis’ Aftersales Market Profiles are comprehensive reports that provide all relevant metrics related to Aftersales in a country. Reports are written for a management audience: succinct and easily digestible with numbers, diagrams and graphs — not a lot of text to tediously slog through. All of Aurelis Consulting’s aftersales market profiles follow a similar structure and format so that multiple countries can easily be compared with each other. Each single country report has approximately 35 pages. This report will be delivered in PDF format. It is optimized for screenshow / printing with a 16:9 horizontal orientation.

This report is specific to passenger cars (PC). It excludes light commercial vehicles (LCV) and commercial vehicles which can be ordered separately. Customers that purchase this report receive a company license for their geographic area. I.e. all employees of the purchasing entity may access the report within a major geographic area. Major geographic areas are defined as: North America, South America, Europe, Middle East & Africa, Asia (excl. China), China. Reports purchased are specific to the year outlined here in the webshop, and do not include the rights to future updates or historical reports. Reports from Aurelis consulting may not be re-sold, shared with outside third parties or published into the public domain. Media, government, academic, and financial institutions that wish to publish excerpts should please contact Aurelis Consulting.

Report Contents:

Definitions

• Glossary of Terms
• Definition of Aftersales Categories Used
• Definition of Competitor Classification

Market Characteristics

• Passenger Car Registrations
• Fleet Share
• Carparc Size
• Average Age of Carparc

Market Size & Share (Parts & Labor)

• Market Size by Repair Category (e.g. Service & Maintenance, Wear & Tear, etc.)
• Share of Parts vs. Labor
• Market Share by Repair Category

Market Size & Share (Parts Only)

• Market Size by Repair Category (e.g. Service & Maintenance, Wear & Tear, etc.)
• Market Share by Parts Category

Aftermarket Structure

• Aftermarket Distribution Structure (diagram)
• Number of Aftermarket Repairers (by type)
• Key Aftermarket Players by Type
• Profiles of Key Aftermarket Players
• Dealer Multi-Brand Share

Key Aftersales Metrics

• Dealer Loyalty
• Service Retention
• Trade Business Share
• Do-It-Yourself Share
• Share of Genuine Parts Used

Price Indices

• Parts Price Indices
• Labor Rate Indices

End-Customer Characteristics

• End-Customer Service Retention
• Extended Warranty Adoption Rate
• Service Contract Adoption Rate

Fleet Channel

• Fleet Share as % of Dealer Sales
• Fleet Channel Parts Mix

Body & Paint Channel

• Design Protection Law Information
• Claims Management Rate
• Customer Split of Insurance Types
• Yearly Accident Rates

Trade Channel

• Trade Share as % Dealer Sales
• Trade Channel Parts Mix

e-Commerce Channel

• Main e-Commerce Players by Country

Key Competitor Profiles

• Selected Sell-In Competitor Profiles (revenue, employees, outlets, offer, history, strategy, etc.)
• Selected Sell-Out Competitor Profiles (revenue, employees, outlets, offer, history, strategy, etc.)

¹ Note that prices are net prices excluding Value Added Taxes. For commercial customers based in Poland, 23% VAT will be added.